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Known important issues & service status

Important issues which affects all accounts & Service status

Updated 13.3.2025


On Monday, 9 March 2026, we deployed a pre‑release to the production environment in preparation for the launch of the new analytics. More detailed information about launch of the new analytics comes 2 weeks before launch.

During this release, several issues were identified. These will be resolved no later than early Week 12.

On near future we will disable adding external users through user component. 

 This would mean following:

  • In user component you’re able to add/select only users from same account and you need to have some permissions overlapped with reporter

  • If user is not existing in account we would recommend to use text component behind rule or as a option


Resolved Issues

  • User interface language - Fixed on 10.3.2026
  • Cost center component not retrieving data — Fixed on 10.3.2026
  • Description field in updatable checklist using incorrect source — Fixed during 13.–15.3.

Pending Fixes (expected early Week 12)

  • Organisation tree displayed in incorrect order
  • Organisation root level cannot be changed
  • Multi-Factor-Authentication

During the recent production update, we have published changes to the Levels endpoint. There are subtle changes to the format of the Level model’s data.

If your integration involves fetching levels from the Kiwa Impact API, you can check the new format in the API documentation here:

https://kiwa.stoplight.io/docs/instaaudit-api/branches/v1.0/z7eijysp1pgep-get-a-levelhttps://kiwa.stoplight.io/docs/instaaudit-api/branches/v1.0/4645a7a7dce31-lists-levels

 

Service status

Kiwa Impact's service status can be found from this link.